Privacy Policy

Effective date: 10th November 2025

 

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use the NICU Neuroscience website and course platform (“Site”), hosted on Kajabi.

By accessing this Site, you agree to the terms outlined below.

 

1. Who We Are

NICU Neuroscience (“we”, “us”, “our”) provides educational content and online training related to neonatal care, trauma, and the nervous system.

If you have any questions about this policy, you can contact us at:

[email protected]

 

2. Information We Collect

We collect information in the following ways:

a. Information you provide to us

When you:

  • Create an account

  • Enrol in a course

  • Purchase a product

  • Subscribe to emails

  • Submit a form or contact us

 

You may provide:

  • Name

  • Email address

  • Billing details

  • Password

  • Optional profile information

  • Any information included in messages you send us

 

b. Automatic data collected by Kajabi

Kajabi automatically collects:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring websites

This data helps improve site performance and user experience.

 

c. Payment information

Payments are processed securely through Kajabi’s integrated payment processors.
We do not see or store your full credit card information.

 

3. How We Use Your Information

We use your information to:

  • Provide access to courses and content

  • Process payments and manage orders

  • Communicate with you (updates, customer support, course emails)

  • Send newsletters or marketing only if you opt in

  • Improve the website and course experience

  • Meet legal or security obligations

 

4. Legal Basis for Processing (UK & EU)

We process your data under one or more of the following:

  • Consent (e.g., subscribing to emails)

  • Contract (e.g., providing access to purchased content)

  • Legitimate interest (e.g., improving user experience, preventing misuse)

  • Legal obligation

 

5. How We Share Your Information

We do not sell your personal data.

We may share information with:

  • Kajabi, as the hosting platform

  • Email and payment providers (e.g., Stripe, PayPal, ConvertKit)

  • Trusted service providers who support the site

All third-party providers only access the minimum data needed and must keep it secure.

 

6. Cookies & Tracking

Kajabi uses cookies and similar technologies to:

  • Remember your login

  • Analyse site traffic

  • Improve performance

You can manage cookies through your browser settings.

 

7. Data Storage & Security

Your information is stored securely within Kajabi’s systems.
While no online service is completely risk-free, we use industry-standard measures to protect your data.

 

8. How Long We Keep Your Data

We retain your information only as long as necessary, including:

  • While your account is active

  • For tax and legal record-keeping

  • Until you request deletion

 

9. Your Rights (UK/EU/Global)

You may have the right to:

  • Access your data

  • Correct inaccurate information

  • Delete your data

  • Withdraw consent

  • Object to certain uses

  • Request a copy of your information

To request any of these, contact:

[email protected]

 

10. Children’s Privacy

This course is not intended for users under 18.
We do not knowingly collect information from children.

 

11. Changes to This Policy

We may update this Privacy Policy from time to time.
The “Last updated” date at the top will reflect the latest version.

 

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact:

[email protected]

 

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